The title of this chapter is “The Customer: Joined at the Hip”, but what I like very much is the short brief of P&G in this chapter. By 1995, P&G was in deep trouble and the CEO was replaced. The new CEO decided to save the company by 1) Rapidly create new products and 2) Break up the bureaucracy through massive organizational changes – in effect, to create a cultural revolution.You probably think it was a good move, but what were Drucker’s comments to this ?
“… You’re still looking from the inside out, and the landscape you see is yesterday’s landscape.”
“And when you look from the outside in, it isn’t P&G that has changed. It’s the landscape that has changed.”
“… I don’t like the way you talk about changing the culture. My question is, how do you utilize your culture?”
“When I look at your company, it represents enormous achievements. Your job is not to repudiate them, but to build them.”
“And to be proud of them. Otherwise you alienate far too many of your people and tell them you are no longer worth anything.”
“… And so I don’t like changing the culture. I like how we build on it for a changed world.”
I think all manages involving in Change Management shall buy this book …
This is the song I like most from singer the late Teresa Tang. I like the song so much that I even love all the cover versions. Found this cover version 11 years ago in a plane’s inflight entertainment system … so imagine how surprised I was when I found this MV in Youtube.
Other cover versions by Cass Phang, Faye Wong, William So, Joanna Wang and the original one …
The one by Cass Phang :
The one by Faye Wong :
The one by William So :
The one by Joanna Wang :
The original :
What would be your answer with such a survey question ?
- Be as specific or as unspecific as you wish.
- For example, you could give a range of 20-30K, 30-40K etc.,
- Or a comparison, e.g. “Less than a dentist my age but more than a bank manager.”
- Or a subjective statement, e.g. “More than I expected, but less than I deserve.”
It’s not a joke, I got the survey form last week from my university … so I suppose my answer to that shall be “Less than I expected, but more than I deserve.”
Since the book Fingerprints of the Gods and Keeper of Genesis quite some time ago, I became a fan of Graham Hancock and the Great Pyramid.
You know Hancock’s theory of “… the three enormous pyramids of the Giza plateau, are not the tombs of megalomaniac Pharaohs but a precise map of the stars of Orion’s Belt.” is very thought-provoking. And of course, the secret of the construction of the pyramid of Khufu has always held people in fascination.
Today, French architect Jean-Pierre Houdin suggests a new theory that really rocks the world … it introduces a very plausible theory and you can see it with an impressive 3D animation tool. Don’t miss it !!
Another screen shot …