Michael possessed over 30 years of experience in Information Technology with focuses on complex application development, database technologies and IT strategy. He also spent the last 20 years in Internet technology, eCommerce development / operations, web usability, computer security and Public Key Infrastructure technologies.
There are times when you suddenly get struck by a real surge of energy and excitement; something really hits a nerve or a new area of possibility opens up which you hadn’t considered before. It’s like looking at the future.
That’s the feeling I have when I finished my proof of concept mobile app in one, two hours; by simply clicking, dragging and some no-code programming. Amazing.
I have a headache whenever the startup founder(s) tell me they are starting a platform business, and their products are like Uber of XXX, or Airbnb of YYY. Ooops.
I am still not sure why people believe platform play is easy, and also somehow believe their (small) companies are as good as Uber or Airbnb. In fact, most of them don’t even understand the different platform business models, and don’t know what they are doing as well as why they are doing that.
So, here is it, the main digital platform business models, for their reference.
“Let’s use dot-voting to pick the brightest idea !!” “Let’s use dot-voting to pick the next task to work on !!”
It’s colorful, and it’s fun to use, isn’t it ? Most innovation and design workshops use dot-voting, but frankly this tool frustrates me a lot.
Reasons being in most workshops the facilitator is not experienced enough to group the ideas / tasks and then asks the equally inexperienced workshop participants to make hasty business or product decisions, with risks of familiarity bias and popularity bias.
If you have to do a voting, I would suggest to use quadratic voting method with online tools like Mentimeter.
Granted, it’s important to understand customers’ pain-points if you want to create an innovative product. It’s also important to gather a group of experts to ideate solutions, build a prototype and test it … the usual innovation processes.
However, in reality, many times off-target customers were invited and irrelevant insights were captured. Wrong group of experts were gathered and low-impact products were implemented. That’s the reasons why many workshops of Design Thinking, Design Sprint, Brainstorming etc. failed to deliver what were promised.
The better way is to understand the dynamics of your business, find out which types of business values and innovation you want to gain. Then find the right customers and groups of experts to help you to achieve this, before organising the workshop.