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We need your input, passion and hard work such that we can transform a “hot idea to a hot site” – http://www.webtechniques.com/archives/2001/05/hong/

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Have you ever wonder how to deliver the best customer services to our clients ? By delivering an exceptional good products, or provide an exceptional good services when the customer filed a complaint ? Or both ? In other words, can we convert an angry customer to a loyal customer ? What about learn it from a pro – how to provide “knock your socks off” services ?

http://global.yesasia.com/b5/PrdDept.aspx/pid-1002134273/section-books/code-w/version-all/

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