If you need to set up an Innovation Lab to innovate …
If you need to build an Agile team to get agile …
If you need to run a Design Thinking Workshop to understand customer pain points …
Then you know, you need to figure out what really went wrong and what needs to be fixed. It is not something that just a few people to pursue, but the responsibility of all teams.
My bad, I am not a big fan of RACI matrix (or Responsibility Assignment Matrix). I mean if you’re working in a small product team or company, I am not sure why you need a RACI matrix to tell what you’re responsible for, accountable for, to be consulted or to be informed. If you do, then you’re just not a team player or you don’t know what you are doing – and somehow you need someone to tell you.
If you’re working in a big organization, RACI matrix will only overload you, as no one really know what you are already responsible for, accountable for, to be consulted or to be informed. The project / product owners will just keep adding responsibility to you. After all, who can really differentiate “responsible” and “accountable” ?
My suggestion ? Let the team(s) focus in delivering results, in an empowered and collaborative way. You will be surprised by what the teams can deliver.
“It can’t be done !!”
… “We have lots of things in the backlog.”
… “We don’t have enough developers.”
… “PMO has not approved it yet.”
… “No one really want that.”
… “It’s not prioritized.”
… “Why now ??!!”
“Give it a try …”
Have you ever encountered a web page or app screen that:
If your answer is YES, then please send the following line to the company …
We are all in risky businesses, especially now all companies are expecting decrease in revenue and earnings. You would probably wonder how to avoid all the risks ahead, however I believe we all should prepare for a strong response and recovery, if it’s not too late.
It’s however not a small feast and therefore some guidances are always useful … The 3 phases and 6 dimensions of resilience, as well as the investment priorities cover in the following article are really good references.
BCG : The Digital Path to Business Resilience
M.Y. Lessons Learnt 