If you need to set up an Innovation Lab to innovate …
If you need to build an Agile team to get agile …
If you need to run a Design Thinking Workshop to understand customer pain points …
Then you know, you need to figure out what really went wrong and what needs to be fixed. It is not something that just a few people to pursue, but the responsibility of all teams.
Michael possessed over 30 years of experience in Information Technology with focuses on complex application development, database technologies and IT strategy. He also spent the last 20 years in Internet technology, eCommerce development / operations, web usability, computer security and Public Key Infrastructure technologies.
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