Category: Digital Transformation

Ready to explore AI for your organization?

It’s always inspiring to see our AI workshop participants go beyond typical chatbot applications and explore how AI can truly transform businesses.

Here’s what they envisioned:

✅ Elevated customer experiences: Personalized recommendations, proactive support, and deeper engagement.

✅ Streamlined operations: Automated processes, predictive maintenance, and optimized workflows.

✅ Boosted business growth: Data-driven insights, and informed decision-making.

This workshop proved that impactful AI solutions come from collaboration and a deep understanding of business needs.

Ready to explore AI for your organization?

Contact us to discover how AI can revolutionize your customer experiences, streamline operations, and drive business results. Let’s innovate together!

KPIs for Implementing AI

You’re tasked to empower your company with AI in 2025, so what are the RIGHT KPIs for implementing AI?

Somehow, implementing AI is like climbing a mountain, and don’t let your team get lost in the fog of uncertainty is the key. Here are the RIGHT KPIs to ensure your team can reach the peak of AI:

✅ Keep People Interested
✅ Keep People Informed
✅ Keep People Involved
✅ Keep People Inspired

Then what are the WRONG KPIs?

❌ Keep People Insecure
❌ Keep People Irrelevant
❌ Keep People Imprudent
❌ Keep People Ignorance

By prioritizing the right KPIs and avoiding the wrong ones, you can unlock the full potential of AI while fostering a positive and ethical work environment.

Let’s chat! 🚀

𝟮𝟱 𝗬𝗲𝗮𝗿𝘀 𝗔𝗴𝗼 𝗧𝗼𝗱𝗮𝘆: 𝗕𝗮𝘁𝘁𝗹𝗶𝗻𝗴 𝘁𝗵𝗲 𝗠𝗶𝗹𝗹𝗲𝗻𝗻𝗶𝘂𝗺 𝗕𝘂𝗴

Remember Y2K? 25 years ago today (December 31st, 1999), the world held its breath as the clock struck midnight on January 1st, 2000. Teams everywhere, from customer services, to IT and finance, were on high alert, ready to tackle the deadly millennium bug.

I was leading the Internet Services team of an eCommerce company at the time, and we were no exception. The tension was apparent as we meticulously checked databases, applications, and all critical business processes. And then … nothing happened. Business as usual. 😅

Whether the bug was real or not, our two years of preparation paid off. It was a testament to the power of teamwork, detailed planning, and a healthy dose of paranoia!

𝗙𝗮𝘀𝘁 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼 𝘁𝗼𝗱𝗮𝘆

A new technological dawn is upon us. AI is rapidly evolving, with Agentic AI poised to become a significant force in 2025. And the quantum computing revolution, with its potential to disrupt everything, is approaching closer than ever (aka Q-Day).

Are we ready for the challenges and opportunities that lie ahead? Let’s embrace the future with the same diligence and collaborative spirit that helped us conquer the millennium bug!

𝗛𝗮𝗽𝗽𝘆 𝗡𝗲𝘄 𝗬𝗲𝗮𝗿!

#Y2K #MillenniumBug #AI #AgenticAI #QuantumComputing #QDay #TechFlashback #FutureOfWork #Innovation #ThrowbackTuesday

𝗙𝗿𝗼𝗺 𝗗𝗶𝗮𝗹-𝘂𝗽 𝘁𝗼 𝘁𝗵𝗲 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝗴𝗲: 𝗔 𝟯𝟬-𝗬𝗲𝗮𝗿 𝗧𝗲𝗰𝗵 𝗢𝗱𝘆𝘀𝘀𝗲𝘆

I started my dial-up journey with a 300 baud modem and a Commodore 64 computer. I mainly used for exploring the nascent online world and teaching myself the fundamentals of programming. Then fast forward for 10 years or so …

The screech of a 19.2k baud modem connecting to CompuServe still echoes in my memory. BBSes were my social network, and forums were where I found my online community.

Then, in December 1994, a magazine called “.Net” opened my eyes to the world of the Internet and the World Wide Web. It was like discovering a new universe. I was hooked. Armed with Notepad (the only IDE available!), I built my first website in 1995.

The years that followed were a whirlwind of innovation:

𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲: We went from dial-up shopping to the seamless convenience of online marketplaces.

𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮: Platforms like Facebook and Twitter/X connected us globally, fostering communities and sparking conversations.

𝗠𝗼𝗯𝗶𝗹𝗲 𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Smartphones became our constant companions, transforming how we communicate, work, and entertain ourselves.

Today, I’m amazed by how far technology has come. The once-distant world of the Internet is now deeply woven into our daily lives. What wonders will the next 30 years bring?

#technology #innovation #digitaltransformation #internet #worldwideweb

𝗧𝗵𝗲 𝗨𝗻𝘁𝗼𝗹𝗱 𝗦𝘁𝗼𝗿𝘆 𝗼𝗳 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗣𝗿𝗼𝗱𝘂𝗰𝘁

7 years ago, at a launch briefing, I shared this image with the team. Why? Because building a digital product isn’t as glamorous as people think. It’s not all champagne wishes and caviar dreams.

Creating something new, even something as “simple” as a website, takes sweat, tears, and a whole lot of hustle. Think long hours, late nights, and constant pivoting as you navigate user feedback and market trends. There will be setbacks, moments of doubt, and maybe even a few tears along the way.

But despite the challenges, there’s nothing quite like seeing your vision come to life and knowing you’ve created something that solves real problems for real people.

Would I do it all again? 𝗛𝗲𝗹𝗹 𝘆𝗲𝘀!

#digitalproduct #productmanagement #nevergiveup