User Experience – Fare Conversion Table

After months’ of discussion, finally the flag-fall fare of all taxis in town raised by $1 yesterday. Since there is only a rise in flag-fall fare but not the fare per kilo-meter, the new taxi fare is therefore quite easy to calculate – just add $1 to the meter reading.

And since there is not enough time to re-calibrate all the meters of all taxis, so the local government’s transport department issued a taxi fare conversion table to display in each taxi for passenger reference (see below).

Taxi fare table

Yesterday in one taxi trip I had a chance to read this conversion table – it read something like this:

$ 15.00 -> $ 16.00
$ 16.40 -> $ 17.40
$ 17.80 -> $ 18.80

Yes you read it right, it just add $1 to all the small numbers in the table above. I mean, to make this piece of paper a lot more useful, why not just print one simple but bold sentence ?

Add $1 to the meter reading, thank you !!

Now you can tell, how our government officials use their brain …

Author: Michael Yung

Michael possessed over 30 years of experience in Information Technology with focuses on complex application development, database technologies and IT strategy. He also spent the last 20 years in Internet technology, eCommerce development / operations, web usability, computer security and Public Key Infrastructure technologies.

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