People resist being changed, especially a change without good reason, without clear goal, and without desirable reward.
Many times, changes are too focused in cutting cost, adopting latest technology and making processes lean. However, the keys to any transformation success are always about getting team members and customers inspired, engaged as well as recognized.
Michael possessed over 30 years of experience in Information Technology with focuses on complex application development, database technologies and IT strategy. He also spent the last 20 years in Internet technology, eCommerce development / operations, web usability, computer security and Public Key Infrastructure technologies.
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M.Y. Lessons Learnt 